![]() ![]() We believe in treating every customer as if they were a part of our family and handling every shipment as if it was our own. We take pride in delivering Obsessive Customer Service™ every day, which means being highly responsive to our customers and putting them first. Complete Customer Satisfactionįirst is our focus on complete customer satisfaction. We do so by staying true to our core principles listed below. We don’t believe in being a business choice for you we believe in partnering with you and treating your product as if it was our own. That’s over 90 years of experience in the freight, trucking, and logistics business! Ward, and led today by the fourth generation of Wards. (20% upcharge, $65.Ward Transport & Logistics is a family-owned business, founded in 1931 by William W. PM delivery – guaranteed delivery by 3 p.m.AM delivery – guaranteed delivery by noon (30% upcharge, minimum $94.50).Time definite delivery – guaranteed delivery at a specific time (45% upcharge and $303.00 minimum).Midwestern short-haul service – short-haul truckload service between points in Ohio and Western Pennsylvania.Eastern short-haul service – 30 units committed to short-haul service between points in Eastern Pennsylvania, New Jersey, and Maryland areas.Standard services –provides overnight delivery, real-time tracking and satellite communications with electronic data interface uses 53′ trailer fleet to give maximum loading capacity, trailer capacity of 3,920 cubic feet, and air ride tractors insurance coverage up to $250,000 has a low cargo claims ratio employs experienced drivers because of low turnover rate.The Ward truckload service division is handled by Ward Truckload Express LLC. Supply chain service –features kitting and bundling service for assembly or distribution, inventory procurement, order and shipment management, parcel distribution software, transportation network analysis, freight consolidation and deconsolidation, and fleet management services.Dedicated transport service – includes customer-captive fleet drivers that are on-site, pool truck delivery service, short-haul truckload, warehouse cartage gain share programs and dedicated contract services with customer evaluation and design.Warehousing & Distribution service – full-service provider, flexible warehouse space, electronic data interface and real-time radio frequency inventory management and tracking, dedicated warehouse space for hazmat, food grade items and pharmaceuticals also provides cross docking and rail service trans-loading.Ward offers full-service logistics through Ward Logistics LLC Financial stability – bolstered by Ward Trucking’s continued existence and growth for more than 80 years.Professional workforce – ensures teamwork and fast service delivery at the highest safety and quality standards.Complete coverage – overnight service to 99% of the company’s direct service lanes through 23 service centers, with partnerships throughout the US and Canada.Guaranteed service – a product that ensures shipment delivery at three time-specific options.Competitive pricing – offers quality service at affordable price, including adjusted rates based on customer need. ![]() Award-winning customer service and safety performance programs.Advanced technology – includes tools such as Ward Trucking’s interactive website, electronic data exchange capability, and a communications system which connects drivers with GPS software for route optimization, and real-time tracing capability.Low claims ratio –consistently below the industry average due to the company’s Stack Up Loading system.On time service – achieved through processes that measure on-time service and pickups, line-haul cut times, and a computerized dispatch system.The company was founded on solid business practices and sought out to over professional LTL services for regional runs. Though LTL shipping remains the company’s core business, it also offers full truckload and logistics services through the Ward TruckloadExpress &Ward Logistics brand names. Ward Trucking operates around 375 tractors, 70 trucks and some 800 trailers through a network of terminals that stretch from New York to Illinois.
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